In a prospectus, Sibi said, they are required to disclose on their websites monthly statements of complaints received and the latest remedies by the seventh of the following month.

Sebi on Friday instructed custodians and designated participants in the depository to publish investor charters on their websites and to disclose complaints received.

In a prospectus, Sibi said, they are required to disclose on their websites monthly statements of complaints received and the latest remedies by the seventh of the following month.

Data must be disclosed in the format specified by Sebi.

“The provisions of this circular will enter into force as of January 1, 2022,” Sebi said.

To facilitate awareness among investors about the details of the activities performed and services provided by custodians and Designated Depository Participants (DDPs), Sebi has developed charters for investors, which deal with services provided to investors with timetables and general directions for investors.

SEBI asked custodians and DDPs to bring the charter to “inform their clients and ensure that the investor charter is prominently displayed on their website for easy access for investors.”

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