Truecaller discovered that more than 202 million spam calls in India were made by a spammer this year – a staggering 27,000 calls every hour and over 664,000 calls a day.

India climbed to fourth place in Truecaller’s list of countries most exposed to spam, up five places, due to increased sales and telemarketing calls.

According to Truecaller’s fifth annual spam report, Brazil remains the undisputed leader in spam calls for the fourth year in a row with 32.9 spam calls per user each month. The report, which was compiled after analyzing billions of calls received by 300 million users, found a significant difference between Brazil and Peru, the second most spammed country, which has 18.02 spam calls per user per month. The report was aggregated anonymously from the incoming and outgoing calls and messages of all Truecaller users during January 1 and October 31.

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Truecaller discovered that more than 202 million spam calls in India were made by a spammer this year – a staggering 27,000 calls every hour and over 664,000 calls a day.

“Truecaller actively maintains a list of the best spammers in each region in order to automatically block them, but this spammer is so outperforming the rest that they will have a hard time catching up,” the company said in a blog post.

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The data also revealed that 93.5% of all spam calls in India were sales or telemarketing calls, as identified by users. Financial services accounted for 3.1% of spam calls, followed by “nuisance” at 2.0% and fraud 1.4%. Truecaller data revealed that KYC (know your customer) calls remained a common scam in the country with scammers pretending to represent banks or digital payment services and claiming KYC documents, as mandated by the Reserve Bank of India.

“…Several users reports to Truecaller that the usual way scammers operate in India is to lure unsuspecting victims under some pretext (OTPs, online sales, lotteries) and get them to download a remote access app, which eventually leads to Significant loss of funds from banks, cards and digital mobile wallets.”

The average spam calls in India per user per month is 16.8. In October, the total volume of spam messages received by Truecaller users reached more than 3.8 billion calls.

epidemic trends

Truecaller’s analysis found a marked increase in spam calls in March, linked to the Covid-19 waves sweeping developing countries.

“In December 2020, we noticed how the world – including spammers – adapted to the Covid-19 pandemic,” Truecaller said on its blog.

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“…There is a marked increase in total spam calls in March which is related to the time when new ferocious waves of Covid-19 were sweeping through many developing countries. Spammers and scammers wasted no time in taking advantage of this opportunity, either It was about selling life-saving drugs, oxygen cylinders, oxygen concentrators, or securing scarce hospital beds.”

Overall, Truecaller has blocked and identified 37.8 billion spam calls worldwide.

global trends

There is a stark difference when comparing the average number of incoming spam calls to messages per user per month. Cameroon tops that list, followed by Somalia, Tanzania, Congo, Burkina Faso, Ivory Coast and Benin. These are all African countries, where spam is a bigger problem.

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For calls, the US slipped from second place in 2020 to 20th place in 2021.

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