Here’s a look at the most prominent features of WhatsApp for 2021.

WhatsApp services summary 2021: As 2021 comes to a close, every company is summarizing what year it was. And WhatsApp is no different. After a year full of controversy, mass immigration and court hearings in its largest market, WhatsApp has released a summary of the key features and services it launched in India this year. Here’s a look at the highlights of WhatsApp for 2021:

WhatsApp initiatives against COVID-19

As India experiences a very severe second wave of COVID-19, many state governments have launched their own dedicated helplines on WhatsApp to allow users to access resources on the pandemic and even book vaccination appointments. In 2020, the Government of India has already launched the MyGov Corona Helpdesk on WhatsApp, and this year it has been updated to include the ability to book vaccination appointments and download vaccination certificates. According to the Meta-owned platform, so far, more than 5.5 crore people have associated with the MyGov Corona Helpdesk bot, and more than 1.2 vaccine certificates have been downloaded using the platform.

Read also | WhatsApp may soon allow group managers to delete messages for everyone to curb the spread of fake news and misinformation

Better user privacy and better user experience on WhatsApp

The instant messaging platform has released multiple features like one-time display and default invisibility mode with multiple duration options so that users can have extra privacy. Moreover, the app has also enabled user reporting with the help of individual messages, apart from encrypting the cloud backup.

WhatsApp also said that it has enhanced the user experience on its platform by adding multiple features such as Desktop Calling, Joinable Group Calls, Cross Platform Migration, Archive 2.0, Media Web Editor for web, and new stickers and stickers in status.

2021 WhatsApp Payments Update

Its sister platform Facebook has also received multiple updates for WhatsApp payments, such as a new payment shortcut that is available across platforms, be it on Android or iOS. Cashback as well as stickers in pay mode were also launched as incentives. Camera Code on WhatsApp is also enabled to scan QR codes for in-app payments to stores and sellers using QR codes.

WhatsApp Business Expansion in 2021

WhatsApp has partnered with taxi aggregator Uber to provide an official Uber chat bot on the platform in the world’s first WhatsApp Business integration with taxi aggregator. Bharat Petroleum has also launched the Urja chatbot on WhatsApp, while Indian Oil Corporation has used the WhatsApp API platform to allow an easier way for gas reservations, booking status checks, and loyalty point updates.

Financial Express Telegram Financial Express is now available on Telegram. Click here to join our channel And stay up-to-date with the latest Biz news and updates.

Source link

By admin

Leave a Reply

Your email address will not be published.